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Frequently Asked Questions
Quick answers about how UpForGrabs works
For Customers
What is a surprise bag?
Is the food safe?
What payment methods are available?
Why can I only have 1 cash reservation at a time?
What if I miss the pickup time?
Can I choose what's in my bag?
What if there's a problem with my order?
How do I cancel a reservation?
Do I need an account to use the app?
How many bags can I reserve?
For Businesses
How does UpForGrabs work for my business?
How much does it cost?
Can customers pay with cash?
What kind of food can I list?
How do I get paid?
Can I control when customers pick up?
What if I need to cancel a bag listing?
Do I need special equipment or setup?
What happens if a customer doesn't show up?
Still have questions?
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